This week, we have received a limited number of reports regarding failures in products of the ERC/CRC/HEC with rim highs of 35 and 45 mm model series and DT Swiss ID higher than 2750000.
In the affected cases, rim failure occurred. We have promptly initiated comprehensive investigations to determine the cause, which are currently still ongoing. According to current knowledge, the reports exclusively concern products manufactured and delivered from September 1, 2024 onwards. Wheels with this rim type have been successfully on the market for several years without comparable reports.
https://www.dtswiss.com/en/recall
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